Sonia Tsanas - Testimonials
We have tenanted through HT Wills and Co Hurstville for approximately one year. Throughout this period we have dealt with Sonia Tsanas as the Property Manager.
We found Sonia to be caring and willing to go out of her way to help with any matter or concern we may have had big or small.
She was always mannerly, prompt, considerate and diligent throughout her approach.
We would like to thank you Sonia, for all your professional help and assistance.
You are truly an asset to HT Wills and Co. It has been a pleasure to deal with you.
Kind Regards,
Elani and Michael Kardoulias
Lyn Barakat's Testimonials
Hello Lyn,
I met Jan Heldison yesterday and she spoke very highly of you. its always nice to know how much people like you and appreciate you I hope they are taking care of you their.
See you soon.
Craig Atkinson
Senior Associate
Brookes Partners Real Estate
Shirley Lau's Testimonials
31 July 2009
Shirley Lau
H TWills & Co Real Esate
Hurstville NSW
Dear Shirley
I wish to thank you and your team for providing quality service in the sale of our property at 103 Farr Street Rockdale. From day one you and your team have put me and ease and I could truly say at no time have I felt not included and informed about your process.
In particular, your honest down to earth approach has stood out when I was screening agents. You have far exceeded my expectations and I would have no hesitation in recommending you and your company to family and friends.
In closing, I would like to take this opportunity to thank you sincerely and your team at H T Willis in the sale ofmy home. I would have no hesitation to using your company in any other sale for any future properties I may own.
Yours faithfully
Effy Josephs
Shirley Lau's Testimonials
From: Andrew Ratcliff
Sent: Tuesday, July 14, 2009 12:57 PM
To: Shirley Lau
Subject: Thankyou
Dear Shirley,
I would like to commend you for the professional campaign that you ran for my Hurstville apartment. I am really pleased with the final result and feel that the HT Wills selling and marketing process you outlined at our first meeting made a difference.
Thanks you very much for taking the time to keep me updated over the phone and going out of your way to visit my workplace to provide more detailed information on the status of the campaign. The activity levels and flexibility to fine tune things throughout the campaign were impressive.
Whilst we had some challenges in terms of arranging inspections with the tenants, presentation of the apartment, and dealing with bad weather throughout you handled all of these challenges with professionalism and courtesy.
I would have no hesitation in recommending HT Wills and specifically yourself to other vendors in the Hurstville area looking to sell property.
Regards,
Andrew Ratcliff
Shirley Lau's Testimonials
Hurstville NSW 2220
Dear Shirley,
I just wanted to express my appreciation to you on the sale of my above mentioned property, at a price well above my expectations.
As you know, during our initial discussions and prior to you being appointed exclusive selling agent, I was very sceptical that you could achieve a selling price above your top end probable price. You sighted a number of examples where you had achieved in excess of the advertised sell price but as I suggested, this may be a few highlighted examples and may not be representative of what you could do for me.
However I decided to go with HT Wills because I was attracted by the selling strategies you planned to adopt, in order to maximise the sell price ....AND I made the correct decision because you achieved a price that was almost 10% ($63,555) above your low end expectation, 3.8% ($23,555) above your high end expectation and EVEN $8,555 above the advertised price. I was also impressed that you did not conduct general open houses but brought eligible purchasers through on a personal basis.
I clearly made the correct decision in using your services Shirley in selling my property and I know that the other two selling agent contenders, Sanders Noonan & LJ Hooker, based on my discussions with them, would not have achieved anywhere near the price you achieved for me.
In the short time I have known you during this process, I found you to be very
professional, courteous & knowledgeable and I would have no hesitation in using your services or that ofHT Wills in the future. I will also recommend you to any of my family or friends who may being selling in the St. George area.
Congratulations Shirley and thank you for a job well done. Best wishes for your future endeavours.
Your Sincerely,
Bruce Garner
Shirley Lau's Testimonials
28th June 2010
Re: Sales Unit 2/21-25 Wright St Hurstville NSW 2220
Dear Shirley,
I would like to express my sincere appreciation to you on selling my property Unit 2/21-25 Wright St Hurstville NSW 2220. I am very impress with your marketing strategy and ethical real estate selling practise.
Your valuation and buyer screen skill is also very impressive. I was noticed that there was a sale record of similar property in the building Unit 10, which has similar configuration, was sold for 458,000 one month prior. I was very suspicious when your market appraisal valued my property around 460,000 to 490,000 with just over a month time. I thought it was typical real estate tactic to overvalue property and later on talk down the price. I was shocked when you sold my property at the record price of $507,000 with just only 2 inspections (no weekend open inspection/newspaper advertisement, internet ad etc) within 2 weeks of our first meeting.
Well done Shirley and I have no hesitation to recommend Shirley Lau to you if you need to sell your property. It is a huge mistake if you have sold your property without talking to Shirley Lau or HT Wills & Co.
Hiu Kwong lai
Steve Mishevski - Testimonials
Dear Steve,
Thank you for assisting us with the sale of our property at 27 Hugh Avenue, Peakhurst this week. Over the last seven years (or more) we have had the joy of buying properties through you, having them managed on our behalf by you and now we have also sold a property through your company.
In all our trading with you we have appreciated your prompt and reliable service, your honest dealing and your ability to achieve results. We have had a very productive and effective relationship with Sonia in rentals over many years and it is pleasing that you and Sash recognised this fact. Your personal attention to the sale of our property was most appreciated.
We wish you and your team the very best in your future endeavours and trust that we will be doing more business in the future.
Yours faithfully
Chris and Sarah Athavale
Dear Mr Mishevski,
On behalf of Hurstville City Council, I wish to congratulate you and your team on your recent success in the 2010 St George Leader Business Awards.
The Awards are an important opportunity for the strength and diversity of the Hurstville local business sector to receive acknowledgement in front of a broader audience.
Council is a strong supporter of small businesses, as you make vital contributions to the vibrancy and productivity of our shopping precincts.
You should feel very proud to be recognised for leading the way in local enterprise through high quality customer service, innovation and sustainable practices.
Once again, please accept my congratulations for receiving a St George Leader Business Award. You contribute enormously to the local economy and to making Hurstville City a dynamic place to live, play, work and invest.
Yours sincerely,
Councillor Philip Sansom
Mayor of Hurstville
Hi Steve,
Just a short note to thank you and your staff for the successful sale of our property .Our negotiations with you from the signing of the agency agreement to the exchange of contracts were carried out in a most professional manner.
We have lived in this house for 30 years and our four children and five grandchildren have given us some unforgettable memories. However the sales 'process of the H.T. Wills team assisted us greatly in relieving the stress of selling the family home .The staff that attended our house were very polite and carried out the inspections without causing us any convenience. A special thank you to Miray being the successful sales person.
The market at present is very strong which makes it difficult to get a true value on your property however the "H.T. Will"s Marketing Strategies" assure you that you maximise the potential price for your property.
What impressed us was your knowledge of the marketplace backed up by a very professional and honest team that will endorse the image of H.T Wills when we discuss the sale of our home.
Thanks again,
Regards
Barry & Denise Lewis
Dear Steve,
Thank you for your recent sale of my property. Special thanks to Sash for keeping me informed daily of the progress of my sale.
It was absolutely delighted with the service I have received from Miray as well. The price that Miray achieved was way beyond my expectations.
I would like to thank the whole H.T. Wills & Co staff for their outstanding service.
Yours sincerely
Barry McMahon
Dear Steve,
I am writing this to compliment your sales team and in particular Miray Hindi and yourself for the excellent sales price you achieved for the sale of our home 17 O'meara St, Carlton. My wife Mrs Kiran Sabnani joins me in thanking your professionalism and marketing expertise in terms of the "Smart Sales" Method you employed and were pleasantly surprised to note that our home was sold within 2 weeks from date of listing. We are very happy with your services and the result, given the fact that we were really very concerned due to our impending overseas move.
I wish to thank you sincerely for going "above and beyond" in terms of regular communication with us while we have been overseas, liasioning with our solicitor in our absence and your willingness to help to ensure a smooth settlement and relocation. I am delighted to state that you &your team have really "wowed" us in .all aspects of sales, marketing, administration and customer service.
We wish you all the very best and shall also recommend your agency for all Real Estate matters to our friends and family.
Best wishes,
Sandeep (Sunny), Kiran & Deeya Sabnani
Dear Sir/Madam,
I am writing to thank you for H.T.WILLS & Co. assistance in selling my commercial property at 140 - 142 Forest Road Hurstville. Steve Mishevski was professional, responsive and very easy to deal with. Steve identified a prospective buyer very quickly and finalised the sale just 2 weeks after I had agreed I was ready to sell. It made the sale a smooth and worry free process.
I am very appreciative of how quickly and easily the property was sold through Steve Mishevski's efforts, and would definitely recommend H.T.WILLS & Co. to other owners considering the sale of their property.
Thanks again
With kind regards
Yours faithfully
Noelene Bowles
Dear Steve,
Thank you very much for negotiating the purchase and the sale of our property of 5 Austral St, Penshurst. I congratulate you on being cordial kind and the ultimate professional during your negotations with us.
I understand it was a very prolonged and difficult process to combine properties no. 1,3 and 5 and come to a very satisfactory conclusion with all three parties. I have trusted you in every way and you have never let me down and I hold that in very high regard. I also thank you for keeping me informed in every step of this process.
I am delighted that my property has been sold with a reasonable profit to me. I will highly recommend your company for an efficient service and I will be coming to you for all my real estate negotiation in future.
Yours Faithfully,
Sarath Wimalaratne
Dear Steve,
I would like to thank you for your efforts in effecting the sale of my above unit. As you know, selling a one bedroom unit at this time in the market was difficult and in fact I had tried using a number of other agents before yourself However, owing to your persistence and efforts, it was possible to find a suitable buyer and achieve a selling price that at least equaled, if not exceeded the current market value.
I would also like to make a special note of the professionalism, honesty and· integrity displayed by yourself and HT Wills & Co at all times in your dealings with myself and the other agents involved in this sale. As you will be aware, these qualities are not always prevalent in today's world and it is encouraging when they are displayed.
Again I thank you for your assistance in this matter, and wish you and HT Wills & Co all the best for the future.
Yours sincerely
Rowan Gilkeson
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08/09/2011
Re: Unit 2/60 Park Road Hurstville
Dear Mr. Mishevski & to the team of H.T Wills Hurstville.
Your team sold me the current property 4 years ago; when we decided to sell we wanted to arrange this transaction with you.
This Sale, in which you performed for our 2 bedroom unit at Hurstville (2/60 Park Road), has left us with nothing but great appreciation.
With the well established team you have and your personal experience in the property market, not only did you sell the property above the asking price but the property was sold before the “FOR SALE” sign was erected.
For such a big step in people lives you have made it a walk in the park.
We have been on both sides with your team (Selling and Purchasing) and I can guarantee you will be on our minds for future references.
Once again we greatly appreciate your efforts and Thank you very much.
Lev & Vicky Smsarian
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5th September 2011
To whom it may concern,
Re: 12/57-59 Ocean Street, Penshurst NSW 2222
Selling a property is a very stressful experience, especially when the market is so unpredictable. I would like to thank you, Steve Misheveski for making it a less stressful experience for me.
You showed me commitment and ongoing confidence that my property would sell. You also kept me to date each week with what was happening, who was coming through and the comments that where being made about the apartment. You did not push me into making any changes but gave me valuable advice regarding improving the way I could sell.
Thank you for your perseverance and ongoing commitment. I will be recommending you as a trusting agent.
Yours faithfully
Frances Fytanis
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Dear Steve
Thank you for assisting us with the sale of our property at 11 Dalcassia Street, Hurstville.
The house has been in our family for nearly 90 years having built by our descendants. There have been several family member owners in this period and it was being sold on the market for the first time.
We could not be happier with the professional service we received from you and everyone at your office that was involved in the process. Courtesy and friendless are a trait of all your staff.
From our first discussion which evolved into meetings to plan the best method for sale, you provided us with a number of options and advice which let us make an informed decision on the way forward. This achieved the optimum return for us.
Your communication was clear and prompt and always kept us informed of the situation without going into mechanics of your process and the high amount of work that you put in to achieved each stage success.
From you Steve, we received exceptional services and understanding of our situation. Your business and family values in all your actions and were integral in the successful outcome we enjoyed. You did not shrink at any task that was required in the selling process and, most importantly, in the post sale to settlement period where there are always some points (small and larger) that need to be addressed. You stayed with us the whole way.
I wish to thank you sincerely for your assistance in this matter, and wish you and Ht Wills & Co all the best for the future
Yours sincerely
Rod and Cecily Ahern
Wayne Singh - Testimonials
18/04/2013
Hi Steve,
This is the owner of 20/24-28 Millett ST Hurstville. This is the feedback that I am very happy with the professional service provided from Wayne Singh. He has done a good job in selling my property with the expected price. Thanks HTWills!
Best Regards,
Sean Huang
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01/04/2013
To whom it may concern,
We wanted to write a testimonial for Wayne Singh to thank him for his excellent work in selling our property.
We highly recommend Wayne if you are looking at selling a property. He is the consummate professional. He knows the market exceptionally well and his great people skills make him a very effective sales person.
Wayne worked very hard not only to sell our property but also to achieve a sales outcome that we were happy with. Wayne was always available and his sales campaign advice was second to none. He is committed to the HT Wills sales method and with potential buyers on his books we had interest in our property from day one.
The success Wayne achieved for us has already lead to neighbours and friends getting his details from us and we were happy to pass them on because we know that they will be good hands.
We had a great rapport with Wayne as he was always courteous, thoughtful and he has a great sense of humour. Nothing was too much trouble and we felt that he took a real personal interest in our situation.
It was a real pleasure having Wayne sell our home and we wish Wayne all the best for the future.
Yours faithfully,
Nathan and Grace Steel
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28/03/2013
Hi Steve & Wayne
Just thought I would send through a testimonial to congratulate Wayne on the outstanding effort and commitment he put into selling our property. I honestly can’t express in worlds what it was having someone like Wayne looking after the sale of our house there was never a doubt in our minds that he couldn’t get the job done and the best part of all is that Wayne SOLD our house for over the asking price which shows me that he is not just fantastic at his job but he has a true passion. Wayne is a keeper Steve J
Thank you to HT Wills we would not hesitate to recommend your services to any of our family and friends.
Kind Regards
Robert & Gordana Becvarov
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Dear Wayne,
We just wanted to drop you a quick note to thank you for your assistance in helping us find our new home and putting our current home on the market.
Despite your busy schedule, we did not feel at any time like we were just another commission to you. You were always very professional and dedicated to helping us, and at the same time, you seemed to really enjoy what you do.
We enjoyed dealing with you and felt that you were a man of your words.
We would not hesitate to recommend your services to any of our family and friends. We certainly will be in touch again when we are ready for our next property transaction.
Once again, thank you.
Regards,
Becky & Martin Chung
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Dear Wayne,
We would like to thank you and the rest of your team at H T Wills & Co., Hurstville for your efforts in selling our home at Hurstville.
The home actually sold much quicker than we expected and we were happy with the price obtained.
Your friendly, courteous manner is very impressive. We also appreciate your help while we were looking for our new property.
We wish you all the best.
Kind regards,
Hong & Bob
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Dear Steve,
I am writing to thank you for the wonderful result achieved by your agency in the sale of my property 12/6-10 Oriental Street Bexley.
I particularly want to congratulate Wayne Singh for the tremendous job he did in achieving a result approximately $5,000 above the price set as the starting point.
I appreciate very much the high effort he put into this. As I had been told early in 2010 that the property was worth about $230,000 this result was a delightful surprise.
Thank you again for handling the sale so capably.
Yours faithfully
Elaine Morey
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To whom it may Concern
I am writing this letter by way of a recommendation.
I have recently had the pleasure of receiving an excellent outcome for the sale of my property in Peakhurst. Wayne Singh was my real estate agent for the sale, and I would like to take this opportunity to express my delight with the whole experience.
My home was sold within 1 month for a price that was very pleasing and surprising, whilst the property has some excellent advantages it is on a main road which gave Wayne some challenges, and to he's credit and expertise he researched and found only buyers (not lookers) that could be interested.
Wayne and myself put a plan in place that worked, so I would have no hesitation in referring him to anyone looking for a professional, polite agent who is never to busy to take a call, or sit down for an update. My family live interstate so to have someone whom you feel confident and trust toward is very reassuring.
Maryjane Collison
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Dear Franco,
I am writing to you to express my delight in the recent sale of my property through your company. The whole experience was hassle free which was very surprising as I had been lead to believe that having buyers continually through my home, and consequent disappointments when offers were not to the level that one is expecting could become very frustrating. This was just not the case, as while some appointments had been cancelled by your clients I understand that in no way could you be held responsible.
My initial discussion and subsequent plan which was held with your agent Wayne Singh was clear and thorougher, the price which I felt was a little high, gave me a very good figure to negotiate with and the selling price was a very pleasing outcome for me. Wayne kept me up to date with phone calls and weekly data, he was always very professional and personable. Wayne made me feel confident and safe, a very important factor when ones family is interstate. (Don't let this one go)..
Franco I realise that some properties do sit on the market for what ever reason, but to have sold within 1 month to me is pretty amazing.. so once again thank you to your team, I had originally bought the property through Wills 7 years ago and am so pleased to be on the other end as a seller and receive the same professional experience.
Maryjane Collison
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Dear Mr. Mishevski,
Just a short note of Congratulations to HT Wills Hurstville in regard to the recent sale of our Unit in Penshurst.
In particular, Wayne Singh is to be commended for the way in which this sale effected, both in record time and at the price that we were after.
If you recall, both you and Wayne inspected the property late on the Monday afternoon, the Agency Agreement was signed and returned to you on the Tuesday morning and the Property was SOLD BY THE FRIDAY. Great work.
Once again Congratualtions and many thanks on a job well done.
Kind regards,
Fay and Terry Gammel
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Attention: Mr Steve Mishevski and Mr Wayne Singh
Dear Steve and Wayne,
Re: Sale 116 Moore Street, Hurstville
On behalf of Erica and I we feel compelled to write to you and commend both of you and your organisation for the efficient, effective and professional manner in which you managed the sale of our home.
As you are aware we invited a number of real estate companies to present a strategy to sell our home, which we have lived in for 35 years, and from the outset we were overwhelmingly impressed with your presentation. In particular both of you listened intently to us when we were expressing our expectations and preferred outcomes and your evaluation as to the price range we could expect for our home proved to be extremely accurate.
Your explanation of your marketing strategy was concise and uncomplicated however it was also clearly demonstrated that it was a very effective approach to selling homes, and I might add with minimum intrusion to the homeowner.
Essentially we felt very comfortable with making the selection to engage your company to sell our beautiful home.
During the advertising phase and beyond, the level of communication extended to us was in my view, most impressive, we were always well informed of proceedings which enabled us to be well prepared.
Our confidence in you was borne out by the fact that our home was sold within the first week and we realised a price that we are very happy with.
I wish to add that in addition to the excellent service by both of you, you in particular Wayne, your office support staff have been outstanding in assisting us with all the other aspects involved in selling our home.
We thank you for all of your assistance.
Sincerely Yours,
Gary and Erica Nelson
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Dear Wayne & the HT Wills Team,
We would like to pass on our utmost appreciation and gratitude for the hard work and dedication you have given us in the last few months. Not only did you sell our unit above the listed price but you found a dream property for us to buy that wasn't even on the market!
We decided to sell our Carlton unit in early December 2011 and sat down with Wayne to discuss our prospects. He is a highly professional & friendly agent and we got along really well from our first meeting. We had no hesitation in chosing Wayne as our agent and he proved his terrific negotiating skills by presenting us with 3 competitive offers for our unit within 2 days of it being on the market, which we eventually sold for above the listed price.
While it could have been expected that Wayne had "done his job" and we wouldn't hear from him again, Wayne instead spoke to us regularly about properties we were looking to buy and was genuinely interested in helping us find a house, giving advice on properties that we were interested in. After a few months of us struggling to find anything, Wayne suggested to do a letterbox drop on our behalf with a letter of interest to house types that we were interested in buying around the Revesby/Panania area. It was a clear long shot but somehow by good fortune & good timing, Wayne got a call from a young couple thinking about selling their lovely home in Revesby Heights, a home which ticked all the boxes that we were looking for in a home, and a home that we have now bought and plan to raise our family in! It was a completely smooth process with Wayne leaving no stone unturned.
We couldn't be more pleased with the service and friendship we have received from Wayne in the last few months, he is not only a highly professional & skilled agent, but also a terrific bloke! We can't recommend Wayne Singh and the HT Wills Team highly enough.
Kind Regards,
Craig, Angela & Caitlin Ridgewell
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The director of H.T Wills & Co Hurstville
26th January 2012
Dear Mr. Di Napoli,
Re: Your excellent sales representative Mr. Wayne Singh
Our names are: Eva Zhu and Jim Williams, your recent customers.
We are writing to you to express our appreciation to your sales representative Mr. Wayne Singh.
We met Wayne by the end of December last year, in order to inspect one of your properties in Hurstville. That was the time when most businesses closed for Christmas. We didn’t expect anyone from your company would answer the phone, or show us anything. We just tried our luck.
Luckily, Wayne not only answered the phone, also actively showed us few properties which might suit our needs. Because of his efficiency and professionalism, we decided to ask him to sell one of our properties in Hurstville. Wayne is a very professional sales person. He explained the service clearly and truthfully. His only promises to us were to work immediately and try hard for us.
The very next day after we signed the agreement, Wayne started showing our property to potential buyers, till very late on New Year’s Eve. (We really felt sorry for his wife and children who were waiting for him to celebrate New Year’s Eve) Because of his efforts and efficiency, our property was sold within 3 weeks (including one week he was away). Not only quick, he achieved the price more than we expected. The speeding result really took us by surprise.
Wayne took the job on personal level too. He sent us letters and cards and rang us to update what has happened. He always kept wonderful manners when talking to us. What really touched us was on the way he rushed to see his sick mother; he didn’t forget to call us to apologize not to be able to inform us when the Bank came to do the valuation.
Wayne has changed our impression of the stereotype of real estate sales representative. Wayne earned his reward with grace.
We also like to congratulate you for the professional sale’s system and the outstanding team. No wonder HT Wills has won awards constantly. Resulting from Wayne’s professional service, we just asked him to sell another property for us.
Please carry on the spirit and great service. We just want to wish you all the success you deserve.
Please feel free to contact us if you need more information. Eva’s number: 0430291299, Jim’s number: 0415217986.
Warm Regards,
Eva Zhu and Jim Williams (unit 41, 107 Forest Road Hurstville)
(Your happy customers)
Christian Lagarez - Testimonials
17/04/2013
Hi Christian,
Just a note to say how much Brigette and I appreciated the way you handled the sale our townhouse in Oatley. You went beyond what was expected in the way you handled the sale and we achieved the result we were hoping for.
We would have no hesitation in recommending you to any of our friends.
Regards,
Chris and Brigette O’Brien
2/6 Oatley Parade
Oatley
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22nd March 2013
Dear Christian, Franco and the HT Wills Team,
I just wanted to say a Big Thank you for your wonderful and efficient service in selling us our property in Mortdale.
It is refreshing to find a realestate agency who actually replies promptly to emails and calls and who care and are willing to help.
Thank you, Christian and Franco for accommodating our requests to see properties after hours and for for being flexible and reliable.
Again, Thank you for all your Help HT Wills, it is greatly appreciated.
Kind Regards,
Tara and Ryan
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06/03/2013
When selling a house, it can be a very scary and stressful experience. We found Christian to be the up most professional in all our dealings. He was very passionate about his work, and he was always keeping us updated about potential buyers. Christian made it very easy for us to sell our house and we would highly recommend his professional services to anyone.
Simon Refalo
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25/02/2013
Hi Christian,
I just wanted to let you know how impressed I am with your service.
Not only did you deliver the best price for my mother's property, but the communication was exceptional.
Thank you for an excellent real estate experience.
Regards,
Maria Baker
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10 January 2013
Dear Franco,
We are writing this letter to commend Christian on his wonderful conduct and overall attitude throughout the whole property purchase process.
He was polite and courteous at all times with a very friendly demeanour which made interaction with him very easy. He also demonstrated great knowledge regarding the property and its surrounding area. Please let him know he has our thanks for his wonderful efforts and we wish both HT Wills and Christian the best of luck in your future endeavours.
Regards,
Peter & Alice Lau
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5 September 2012
We would like to express our gratitude to Christian Lagarez for successfully selling our home for an excellent price within two weeks of listing with H.T.Wills. Christian provided an ethical and dedicated service right from the first meeting.
Christian works in an ethical, honest and professional manner at all times. He was always willing to listen to our ideas and needs and continually acted in our best interest. Christian always took the time to talk with us and provide honest information and feedback. He always worked in a pleasant and efficient manner.
We would have no hesitation in recommending Christian and the H.T.Wills team to our family and friends. Christian’s courteous, patient, hard working and personable manner resulted in an efficient and stress free sale.
Greg and Jodie Kane
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12 October 2013
Hi Christian,
Wanted to send you a line and thank you so much for all you, together with Steve, did in selling Mary’s house at Barsby’s Ave. You dealt with a very difficult vendor, was both caring, compassionate and honest and got us a good price and made my job so much easier. All is settled now and again I say thank you. Would certainly recommend you to others. Keep up the good work and God continue to bless you as you work with Christian values.
PAT @ OWEN JESSON @ MARY McCAW
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17 October 2012
Christian,
I am sorry that I did not have the time the other day to catch up with you in your office but am sending this Email on behalf of Kerrie and I to express our deep appreciation for your assistance in selling our home unit and more importantly was how quickly you were able to secure the Sale.
As you are aware we had this unit approximately 10 years and it was managed by Peter Kwan from Centaline at Hurstville whom we initially approached when we had determined to sell the Unit. Peter unfortunately spend about 10 minutes explaining to us how difficult it would be to sell the unit etc etc and I don’t think he really listened to what we were trying to say.
Kerrie and I had done some preliminary investigation of what was on sale locally (Hurstville and surrounds) and I think we were realistic in that we expected.
You treated us in professional manner when we walked in to your office completely unknown and whilst making no promises initially in our discussion said you would investigate the matter and call at our home in a few days to outline your strategies.
We were both amazed at the groundwork that you had done and then further amazed with your follow up phone call 48 hours later to say that you had a potential buyer that looked extremely promising.
The next day you phoned me as I was heading off to work to say that you had a deposit and were prepares to meet me on the way to work to have me sign some documentation and then to advise that you were able to secure the sale at a price or more than we were asking. You then drove to Chatswood to have my wife also sign the same documentation.
This exceeded our expectation in respect to the sale and was most appreciated at this time of year when both Kerrie and I are under seasonal stress in our respective employment.
It has been a pleasure in dealing with you Christian and might I say with the staff generally at H.T.Wills of Hurstville.
I mentioned in passing to you that my brother was auctioning his home at Illawong and that it had fallen through due to a lack of interest, I recommended that he call and see you which he will when his contract with the current Agent expires.
I will take this opportunity to wish you and your family a happy Christmas and a most happy and prosperous 2013.
Kind Regards,
Bob Dale
Qantas Direct Ticketing
02 96916674 (ext 26674)
Val Atkinson's Testimonials
Dear Val,
Referring to the property at Unit 11, 12 Parry Avenue, Narwee I recently purchased through H.T. Wills & Co., Hurstville, I am writing to express my heartiest thanks for the help and effort you have put in to successfully chase the previous owner for my entitled share of rent collected from the existing tenants.
You have demonstrated professional manner in rental management of the property that exceeds my expectation. Your working persistence in maintaining the fair balance on interest to all involved parties not only resolved the dispute quickly but also deserved my duly respect.
I am pleased with your effort in the above-mentioned matter and have confidence in having H.T. Wills & Co. to look after the rental management of my property. Last but not least, I sincerely wish you having a great successful career in future.
Taking the opportunity, I would also like to wish you and every staff member of H.T. Wills & Co. Hurstville, a Merry coming Christmas and a more prosperous New Year in 2011.
Yours truly
Jack Lee
30/06/2008
To Whom It May Concern,
This is to certify that my wife and I have known Val Atkinson for more than 10 years. She works with H.T.Wills Hurstville as a Property Management Manager who looks after our rental properties for all these years.
We have found her well equipped in her profession, especially when dealing with difficult tenants. She always ready to react to what is presented to her in regard to her work.
We are therefore very satisfied with her performance in handing our rental properties.
We wish her every success in her future endeavour.
Chan Hong Cho
24 February 2010
Re: HT Wills, Hurstville
For a number of years now, we have used HT Wills, and more particularly Val Atkinson of that firm, to rent properties in the local area.
I have dealt with many rental agencies over the years and this has resulted in a range of experiences. We have received excellent service from Val and her team not only in the search for rental property but also in the on-going term of the rental period.
Val and her team have been unfailingly courteous and exceptionally helpful in a whole host of ways.
I have no hesitation whatsoever in wholeheartedly recommending Val and her team and would be happy to supply more detailed information should this be necessary.
John Hawley
Congregational Business Manager
Adrian and I have been with HTWills, Hurstville for the past 4 years and we would like acknowledge the great work and effort that your real estate agent has provided to us over this time.
The professionalism and prompt service that we received was a warm welcome as tenants.
I wish your office all the best and keep up the great customer service and
wonderful work.
Kind Regards
Ngaire Tatu & Adrian Shortland
Brendon Wills - Testimonials
Dear Brendon,
I write this letter on behalf of Anne and myself. You are more than welcome to use it as a testimonial in your dealings with other clients and they are welcome to contact us to verify the authenticity of this letter.
You stepped in and managed the sale of our property at a time when we were not
happy with the ability of the Agent originally assigned to sell our home. At our first meeting with you, you promised that your approach would be more dynamic and you would being regular contact in all matters regarding the sale of 14 Meurants Lane, Ramsgate, NSW 2217. We took you at your word and we were not disappointed.
The professionalism you displayed in organising for your whole sales team to visit the home, the individual dedication to the selling points of the home when bringing potential buyers through and your level of communication with us throughout the whole selling process was exemplary and a credit to the Real Estate industry as a whole. Above all of that was your honest and valuable input in the valuation of our property.
We are sure·you are more than ready to run your own Independent Agency and would urge you to do so, as it would be a highly successful one based on our dealings with you.
In closing may we say that what started as a purely business transaction was handled in such a good atmosphere that it has transcended into a friendship and should you ever be up in our part of the world we would love to have you visit and share a drop or two of good red wine.
All our best wishes for your future success in all that you do.
Yours Sincerely,
Dave and Anne Pascoe
To Franco - Robert and Ruth Christie
Dear Franco,
Our thanks go to you Franco and your team for the great job you did for us in selling our home.
We signed to sell on the 6/11/09, the house was on the market on the 13/11/09 and to our surprise the sale was done in 22days and contracts exchanged on the 5/12/09.
Your constant contact with us Franco to keep us up to date in all the goings on, was most appreciated.
We did not expect the sale to be so fast as we were approaching Christmas, so we were doubly grateful for the effort made by you and your team.
Yours faithfully,
Robert and Ruth Christie
In June this year we selected HT Wills and Co. and in particular Mr Franco Di Napoli to sell our house. The sale proceeded very smoothly in a very short time and to our satisfaction.
We agreed with the methods of sale and found Franco to have a very pleasant personality, was obliging and we were able to discuss any matters of concern openly. He was easy to communicate with, always presented himself in a neat and tidy manner and was punctual and honoured any arrangements made. His assessment of market conditions and his negotiation skills allowed an acceptable outcome to be achieved.
He has asked for a reference and we have no hesitation in assisting him in this regard and recommending him to others.
W L Gordon
Dear Franco,
I am writing to you to express my delight in the recent sale of my property through your company. The whole experience was hassle free which was very suprising as I had been led to believe that having buyers continually through my home, and consequent disappointments when offers were not to the level that one is expecting could become very frustrating. This was just not the case, as while some appointments had been cancelled by your clients I understand that in no way could you be held responsible.
My initial discussion and subsequent plan which was held with agent Wayne Singh was clear and thourough, the price which I felt was a little high, gave me a very good figure to negotiate with and the selling price was a very pleasing outcome for me.Wayne Kept me up to date with phone calls and weekly data, he was always very professional and personable. Wayne made me feel confident and safe, a very important factor when ones family is interstate. (Don't let this one go)...
Franco I realize that some properties do sit on the market for what ever reason, but have sold within 1 month to me is pretty amazing. So once again thank you to you and your team, I had orignally bought the property through Wills 7 years ago and am so pleased to be on the other end as a seller and receive the same professional experience.
Maryjane Collsion
I am a retied real estate salesman & recently interviewed 4 salesmen from 4 separate real estate sales companies with a view to selling my father's home. One of the salesmen I interviewed was Franco Di Napoli from H.T. Wills & Co. in hurstville. Right from the moment I first contacted him it was easy to tell that he was well trained, intelligent, experienced, & very professional. As opposed to the other salesmen, Franco was concerned with my needs & requirements concerning the sale & was keen to look after me properly. He also seemed more in touch with the market & ws able to properly justify the price a short period, had located a dream buyer & negotiated the deal so that every single one of our requirements & needs were met. None of our requests were too much trouble for Franco & he was always a pleasure to deal with . I believe Franco is the best salesperson I've ever met.
My family & I were very impressed with the way Franco conducted the sale of my father's home & we have no hesitation in recommending Franco & the Jenman System to any vendor who is Inerested in getting the best possible deal when selling their home.
If you would like any further infomation about this reference, please contact me.
Regards
Craig Emmelhainz
I am pleased to provide a letter of reference for Franco Di Napoli, whom my wife and I recently hired to sell our property. Having had previous bad experiences with other real estate agents over the years, we were referred to Franco via the jenman Group.
During our dealing with Franco we found him to be courteous, experienced, helpful and professional. Franco and his team actively marketed our house and provided regular feedback to us, without any pressure or "conditioning" tactics. We liked the fact that Franco did not use auctions or hold traditional "open houses" and instead would qualify buyers before grating them a guided inspection through our property. Remarkably, Franco sold our house for the full asking price in just 2 1/2 weeks.
Franco also honoured our requests to keep the sale of our house confidential and to retain our privacy during and after the sale. We found Franco to be an experienced negotiator and were particularly impressesd with the negotiation methods used when fielding offers for sale. Overrall, Franco was a pleasure to do busiss with.
Yours sincerely
Mr & Mrs Valcas